Managed Services

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Standard or customized to suit your specific needs

E-Desk

E-Desk

Mobitel has a user-friendly E-desk portal where you as customer can request changes in products and services.
Helpdesk

Helpdesk

The Mobitel Tech Support team is up-to-date with the latest technologies in the quickly evolving ICT landscape.
Reporting

Reporting

Analysis of your mobile telecoms invoice for you as telecoms manager, or for your end users.
MFM

Mobile Fleet Management

Via a web portal, you can manage your full fleet of mobile devices and end users, and make modifications.
Proximus migration

Proximus migrations

As a future Proximus customer, we ensure a smooth migration of your telecoms fleet to Proximus.
Training

Training

We have an in-house ‘Academy’ to teach your staff how to work with the latest devices and applications.

Interested in our Managed Services?Feel free to contact us!

Broad range of Managed Services

As a Proximus customer, we offer you a broad range of Managed Services for managing your mobile telecoms dossier, standard or adapted to meet your specific needs (tailor-made).

Your Account Manager provides telecoms advice and helps you determine the appropriate mobile strategy for your company.

We can offer you the following services for managing the full life cycle of your hardware and mobile telecom needs (voice and data).


Purchase of devices and accessories can be done:

  • via a conventional order
  • via your Account Manager/Sales Support person
  • via our general web shop, or a personalised web shop
  • via our Mobile Fleet Management platform (MFM)

Logistics team

Our logistics team ensures a smooth delivery and after-sales service (replacement devices).

Your Account Manager and Sales Support person also take care of the management of your Proximus SIM cards ((de)activation of tariff plans and options, delivery of SIM cards, troubleshooting in the event of defects, loss and theft, etc.).